Updated : Dec 16, 2024
As 2024 ends, we’re taking a moment to thank you—our customers, partners, and supporters. This year, your trust and feedback have inspired us to achieve incredible milestones, deliver meaningful updates, and push boundaries to make PriceLabs better for you. Here’s a recap of our shared journey and a glimpse into what’s ahead in 2025.
1. Commercial Success
- 400,000+: Listings managed daily worldwide, solidifying PriceLabs as a leading global solution for revenue management.
- 55,000+: People and companies who trust PriceLabs every day—a milestone we’re deeply grateful for.
2. Customer Support You Can Count On
This year, we’ve been here for you around the clock:
- 120,000+ queries handled through 24×7 support.
- 93% customer satisfaction rate, with most responses delivered in under 2 hours. Your feedback and engagement drive us to deliver prompt, effective support whenever you need it.
3. Events That Bring Us Closer
In 2024, we made it a priority to connect with you in person:
- 149 events around the world, from international conferences to local meet-ups, learning from property managers, hosts, hoteliers, and glamping operators.
- Shared our insights on stage 90+ times, reinforcing our commitment to helping you thrive.
4. Empowering Education
We launched new initiatives to empower your growth and success:
- PriceLabs Academy: Beginner-friendly tutorials and guides, now available in your account, with advanced courses arriving in 2025.
- RevLabs Podcast: Weekly dives into revenue management, market trends, and strategies to help you optimize your business.
5. Recognized for Excellence
We were honored as finalists at four prestigious industry awards: DARM Battleground, Skift IDEA, Skift Short-Term Rentals, and Book Direct. These accolades celebrate our achievements in innovation, education, design, and leadership within the hospitality and revenue management fields, highlighting our dedication to empowering you with the best tools and insights to succeed.
6. Product Innovations to Meet Your Needs
New Product Launches
- Report Builder: Free, customizable reporting directly within PriceLabs, eliminating the need for spreadsheets and saving hours of work.
- Revenue Estimator Pro: Advanced projections for precise revenue planning with detailed comp sets and filters, tailored for any address worldwide.
Saving Time and Simplifying Workflows
- Faster Tools: Significant speed boosts to Multi-Calendar, Pricing Dashboard, and Market Dashboards for quicker and smoother workflows.
- Notes & Notifications: Introduced pinned notes, reminders, and change tracking to enhance collaboration and simplify portfolio management.
More Accurate Price Recommendations
- Refined Dynamic Pricing Algorithm (HLP): Improved seasonality and event-based pricing using two years of historical data for better accuracy.
- Comprehensive Event Tracking: Leveraged thousands of database-tracked events alongside 1,000+ manually added events to optimize event-driven pricing strategies.
- Smarter Min Stay Recommendations: Factored in additional market metrics for improved discount estimates and optimized stay strategies.
- Data Integrity: Flagged ghost listings to provide clean, unbiased market data for more reliable pricing decisions.
Better Analytics and Transparency
- AI Insights Across Products: Leveraged Generative AI in Market Dashboards and Neighborhood Data to turn complex data into actionable summaries, making decision-making simpler.
- Improved Market Research: Enhanced tools like Supply & Demand charts, long-term occupancy tracking, and exportable data for robust trend analysis.
- Greater Pricing Transparency: Added cleaning fees, Airbnb service fees, and markups in Neighborhood Data for clearer and more competitive price comparisons.
Enhanced Management for Large Portfolios and Teams
- New Interfaces: Revamped Multi-Calendar and tools like Report Builder to improve usability and navigation for portfolio managers.
- Expanded Customization Options: Introduced seasonal Check-in/Check-out profiles, non-repeating seasons, and advanced pricing customizations for tailored management.
Expanding Access and Scale
- 150+ PMS/OTA Integrations: Expanded integrations with advanced features, ensuring seamless accessibility and functionality for users worldwide.
- 2.7 Billion Daily Data Points: Tracked across 14.7 million listings on Airbnb, Vrbo, and Booking.com for comprehensive and accurate market insights.
Looking Ahead to 2025
As we step into 2025, we’re doubling down on innovation to meet your evolving needs. Here’s what’s coming:
- Refined Interfaces: Enhanced designs and improved graphs to make tools more intuitive and insights easier to understand.
- Advanced Dynamic Pricing Algorithm: Even smarter pricing recommendations for greater accuracy and market responsiveness.
- Expanded Reporting and Goal-Tracking Tools: More ways to monitor performance and align your strategies with measurable objectives.
- Features Tailored for Hotels and Multi-Unit Operators: Advanced tools designed to meet the unique needs of hybrid and large-scale operations.
- Simpler Tools for Small Portfolios: Streamlined features to help hosts with one or a few listings get the most out of PriceLabs effortlessly.
- Dedicated Offers for Enterprise Users: Enhanced solutions and personalized support for large-scale property managers.
