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RevLabs Podcast
Das Neueste aus dem Studio
EP 115Neueste · 16. Okt. 2026
VRMA 2026: Industry Trends, AI, OTA Fees & What's Next for Vacation Rentals
What were vacation rental professionals talking about at VRMA 2026, and what should property managers be preparing for in 2027? In this episode of RevLabs by PriceLabs, host Kyle Driskell is joined by Monique DeLorenzo , Senior Solutions Consultant at PriceLabs, to unpack the biggest conversations, announcements, and industry shifts from VRMA 2026 in Nashville. They explore how expectations from technology providers are changing. Property managers are asking tougher questions about how their tools work, whether they can trust the underlying technology, and how those tools will help them operate more efficiently. Plus, Monique shares her experience launching Athena, PriceLabs' new AI revenue analyst, at VRMA and how attendees responded. In this episode, you'll learn: Why Vrbo's new fees was a big talking points at VRMA 2026 How AI is moving from chatbots to tools that support everyday business decisions Why property managers are taking a closer look at their technology stacks What growing portfolios need to get right before scaling further Why aligning marketing and revenue management matters for direct bookings What operators should consider about AI, data privacy, and security Whether you manage 100 properties or 500, this conversation will help you understand where the vacation rental industry is heading and what to think about as you plan for 2027. To learn more, visit https://hello.pricelabs.co/enterprise/Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up
21 Min.
EP 1149. Okt. 2026
How to Talk to Property Owners About Revenue Performance ft. Heather Richer
Your property owner sees fewer bookings than last year. Their neighbor is charging more. They're questioning your pricing strategy. How do you explain what's happening without sounding defensive? In Episode 3 of The Revenue Playbook , host Kyle Driskell is joined by Heather Richer , Founder of Richer Logic, to discuss one of the most challenging parts of revenue management: communicating performance to property owners. They explore how to turn revenue data into conversations owners actually understand, why comparing a property's performance to last year isn't always enough, and how to handle difficult conversations when a property is genuinely underperforming. You'll learn how to: Explain performance when your property is outperforming the market Use relevant competitor benchmarks instead of relying on a neighbor's advertised rates Set realistic owner expectations before problems arise Communicate underperformance honestly, with a clear plan for improvement Handle owner-imposed pricing rules, minimum stays, and property improvement requests Use AI and reporting tools to support clearer, more proactive owner communication The key takeaway? Owners don't necessarily need more reports. They need to understand how their property is performing, why it's performing that way, and what you're doing about it. Whether you manage 100 properties or 1,000, this conversation will help you build owner confidence, navigate difficult performance discussions, and create a more effective relationship between your revenue and owner relations teams. To learn more, visit https://hello.pricelabs.co/enterprise/ Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up
28 Min.
EP 11325. Sept. 2026
The Revenue Manager’s New Job Description: What the Role Looks Like Now
What does a revenue manager actually need to watch when they’re responsible for hundreds, or thousands, of properties? In this RevLabs Masterclass, Kyle Driskell is joined by Valerie Clagett , Senior Director of Revenue at AwayDay, and Jennifer Talbert , Chief Revenue Officer at Avari, to unpack how the revenue manager’s role is changing. They get into how experienced revenue teams identify problems before they become urgent, understand different booking windows across a portfolio, use AI without removing human judgment, and know when to step in and adjust their pricing strategy. You’ll learn how to: Spot “yellow flags” before they become revenue problems Use pickup, pacing, and market performance to decide where to focus Understand booking windows across different property types and seasons Use AI to surface opportunities without handing over the strategy Work across operations, marketing, channels, and owner relations to improve performance Whether you manage 100 listings or 1,000, this conversation will help you spend less time reacting to every property and more time identifying what actually needs your attention. To learn more, visit https://hello.pricelabs.co/enterprise/ Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up
63 Min.
EP 11218. Sept. 2026
The Business of Luxury Vacation Rentals: Service, Trust & Scaling ft. Rachel Alday
What actually makes a vacation rental luxury? For Rachel Alday, Co-Founder of Abode Luxury Rentals , it isn't simply the price of the home, the view, or the amenities. It's the level of care surrounding the entire experience. In this episode of RevLabs, Rachel joins Kyle Driskell to share how she and her husband Rob grew Abode from a business run around their kitchen table into a luxury vacation rental company managing around 200 properties across 3 cities. They get into what that growth has taught Rachel about hospitality, leadership, company culture, owner relationships, and revenue management, including why the moments when something goes wrong can become some of the best opportunities to build trust. They also discuss: What separates true luxury hospitality from simply managing an expensive property Why Abode creates a unique story, or “Abode Lore”, around every home How company culture became critical as the business scaled How to turn guest and owner problems into opportunities to build stronger relationships Why revenue conversations can be particularly difficult with luxury homeowners Whether you manage 100 or 1000 listings, you’ll walk away with a sharper understanding of what it takes to scale without losing the service, trust, and relationships that make a hospitality business stand out. To learn more, visit https://hello.pricelabs.co/enterprise/ Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up
53 Min.
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