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PriceLab, Inc. Cookies and Other Tracking Technologies Policy

1. Introduction

This Cookies and Other Tracking Technologies Policy ("Policy") explains how we use cookies on the PriceLabs Platform platform (available at: https://hello.pricelabs.co/) and related services (the “Service"). This Policy forms an integral part of our Privacy Policy and applies to all users of our Service.

2. What Are Cookies and Other Tracking Technologies?

2.1. Cookies

Cookies are small text files containing information that are downloaded to your device when you visit a website. They help websites recognize your device and remember your preferences to improve your browsing experience. When you use the PriceLab, Inc. platform we may store some information (commonly known as a “cookie”) on your computer.

Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. We use cookies for enabling our web server to track your session between pages of the site and provide a continuity of experience. Passwords and credit card numbers are not stored in cookies.

Session Cookies are removed from your device once you close your browser session.

Persistent Cookies last for longer periods on your device – after you close your browser session.

First-party Cookies are set directly by the website that the user is visiting. For the purpose of this Policy, these are cookies that are set directly by the Platform.

Third-party Cookies are set by a domain other than the one visited by the user. For the purpose of this Policy, these are cookies that are set by service providers of the Service. Each third-party provider is responsible for their use of tracking technologies according to their own privacy policies, which we encourage you to review.

Strictly Necessary Cookies are cookies are essential in order to enable you to move around the Platform and use its features, such as accessing secure areas of the Service. Without these cookies, services you have asked for cannot be provided.

Analytics Cookies are cookies that allow us to employ data analytics so we can measure and improve the performance of our Service and provide more relevant content to you. These cookies don't collect information that identifies a user down to an individual level that is available to us. These cookies are not passing personal data to any external third party other than in limited cases when we engage a service provider to act on our behalf but who is then unable to use the data for their own purposes.

Performance Cookies are generally third-party cookies from vendors we work with or who work on our behalf that collect information about your visit and use of the Service, for instance which pages you visit the most often, and if you get error messages from web pages. These cookies don't collect information that identifies a user. All information these cookies collect is anonymous and is only used to improve how the Service works. Third party vendors may have access to this data and may use it to improve their overall services and offerings.

Functionality Cookies allow a website to remember choices you make (such as your username, language or the region you are in) and provide more enhanced, personal features.

These cookies cannot track your browsing activity on other websites. They don’t gather any information about you that could be used for advertising or remembering where you’ve been on the Internet outside our Service.

Advertising and Social Media Cookies are used to (1) deliver advertisements more relevant to you and your interests; (2) limit the number of times you see an advertisement; (3) help measure the effectiveness of the advertising campaign; (4) retargeting and (5) understand people’s behavior after they view an advertisement. They are usually placed on behalf of advertising networks with the site operator’s permission. They remember that you have visited a website and quite often they will be linked to site functionality provided by the other organization. This may impact the content and messages you see on other websites you visit.

2.2. Other Tracking Technologies

Functions usually performed by a cookie can be achieved by other means. This could include, for example, using certain characteristics to identify devices so that visits to a website can be analysed. Similar Technologies include, for example: HTML5 local storage, Local Shared Objects, Canvas, CSS and other fingerprinting techniques, clear gifs (web beacons) and tracking pixels, ‘Evercookies’, HTTP headers, user agent strings, scripts, ETags, social networking widgets, SDKs (software development kits), graph APIs (application programming interface), plugins, and more.

3. For What Purposes Cookies and Similar Tracking Technologies Are Used?

Cookies and similar tracking technologies are used in numerous ways. For example, when analysing traffic to a website or tracking users’ browsing behaviour.

Cookies and similar tracking technologies are widely used as they allow a website to recognize a user’s device. They help websites to remember the visitors and their activities, for example, the user’s login details, or the goods users wish to buy when they add goods to their online basket or proceed to the checkout on an internet shopping website.

4. Your Choices and Controls

You can block or erase cookies from your computer if you want to (your browser’s help screen or manual should tell you how to do this), but certain parts of the Service are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies.

4.1. Cookie Consent

Cookies and other Tracking Technologies that are not strictly necessary for the operation of the Service require your consent. For strictly necessary cookies, consent is not required under applicable laws, as otherwise, we would not be able to serve you with the Service.

If you do not agree to accept our cookies or other tracking technologies that are not strictly necessary for the operation of the Service, we will make commercially reasonable efforts to provide you with as similar level of services as we can.

You can also withdraw your consent to our use of non- necessary cookies and other tracking technologies at any time, as further detailed below.

4.2. Managing Cookies

Every browser allows you to manage your Cookies and other Tracking Technologies preferences, usually found in the “Help” or “Settings” sections of the web browser.

Here are some links to some commonly used web browsers: (a) Google Chrome; (b) Microsoft Edge; (c) Mozilla Firefox; (d) Microsoft Internet Explorer; (e) Opera; (f) Apple Safari.

4.3. Do Not Track

Some web browsers offer a “Do Not Track” (“DNT”) signal. A DNT signal is an HTTP header field indicating your preference for tracking your activities on our services or through cross-site user tracking. While we respect user privacy choices, our Service currently does not respond to Do Not Track (DNT) signals.

5. Updates to This Policy

We may update this Policy periodically to reflect changes in our practices or for legal requirements. Substantial changes will be effective 30 days after initial posting, while minor changes will take effect immediately.

6. Contact Us

For questions about our use of cookies and other Tracking Technologies, please contact our privacy team at: [email protected]

7. Additional Information

For more information about cookies, visit:

www.aboutcookies.org

www.allaboutcookies.org

Cookies that we use

Name
First / Third Party
Purpose
Persistent / Session

_p_session

First party

User Authentication

Session

i18next

First party

Stores user's language/locale preference for the Platform interface.

Persistent

pd_listings_count

First Party

Remembers user's preferred number of listings per page in the Pricing Dashboard.

Persistent

pd_listings_count_mobile

First Party

Remembers user's preferred number of listings per page in the mobile Pricing Dashboard.

Persistent

mc_listings_count_mobile

First Party

Remembers user's preferred number of listings per page in the mobile Multi-Calendar view.

Persistent

set_mc_default_page

First Party

Remembers user's preference for showing/hiding the Multi-Calendar default page modal.

Persistent

manage_listings_page_size

First Party

Remembers user's preferred page size for the Manage Listings page.

Persistent

_nglm

First Party

User identification for internal error tracking and analytics.

Persistent

zipySessionUrl

First Party

Stores Zipy session replay URL for internal debugging and user support. Used to link error reports with session recordings.

Persistent

Various Pendo cookies

Third party

Product analytics and user behavior tracking. Used to understand how users interact with the Platform to improve the Service.

Persistent, set by Pendo

Various Zipy cookies

Third party

Session replay and performance monitoring. Used to identify and fix bugs, improve performance, and provide customer support.

Persistent, set by Zipy

Various Zoho SalesIQ Cookies

Third Party

Customer support chat widget functionality.

Persistent, set by Zoho

Various Zoho HC Asap Cookies

Third Party

Help center and customer support functionality.

Persistent, set by Zoho

Calendly Cookies

Third Party

Scheduling functionality for booking meetings.

Persistent, set by Calendly

Optional Braintree cookies

Third Party

Payment processing (may set cookies for fraud prevention)

Third-Party & Auto-Detected Cookies

Name
First / Third Party
Purpose
Persistent / Session

#.#-#-#-#-#.ack

Third Party (cdn.rudderlabs.com)

Used to contain user's survey and quiz answers in Local Storage.

Persistent

#.#-#-#-#-#.inProgress

Third Party (cdn.rudderlabs.com)

Used to contain user's survey and quiz answers in Local Storage.

Persistent

#.#-#-#-#-#.queue

Third Party (cdn.rudderlabs.com)

Used to contain user's survey and quiz answers in Local Storage.

Persistent

#.#-#-#-#-#.reclaimEnd

Third Party (cdn.rudderlabs.com)

Used to contain user's survey and quiz answers in Local Storage.

Persistent

#.#-#-#-#-#.reclaimStart

Third Party (cdn.rudderlabs.com)

Used to contain user's survey and quiz answers in Local Storage.

Persistent

__cf_bm

First Party (hello.pricelabs.co)

Distinguishes between humans and bots for valid usage reports.

1 day

__cf_bm

First Party (pricelabs.co)

Distinguishes between humans and bots for valid usage reports.

1 day

__cf_bm

Third Party (t.co)

Distinguishes between humans and bots for valid usage reports.

1 day

__cf_bm

Third Party (twitter.com)

Distinguishes between humans and bots for valid usage reports.

1 day

__cf_bm

Third Party (vimeo.com)

Distinguishes between humans and bots for valid usage reports.

1 day

_cfuvid

Third Party (vimeo.com)

Unclassified

Session

_grecaptcha

Third Party (gstatic.com)

Distinguishes between humans and bots for valid usage reports.

Persistent

_GRECAPTCHA

Third Party (recaptcha.net)

Distinguishes between humans and bots for valid usage reports.

180 days

_zcsr_tmp

Third Party (crm.zoho.com)

Necessary for the login function on the website.

Session

bcookie

Third Party (linkedin.com)

Unclassified

1 year

cf.turnstile.u

Third Party (challenges.cloudflare.com)

Distinguishes between humans and bots.

Persistent

cf_clearance

First Party (pricelabs.co)

Distinguishes between humans and bots.

1 year

CookieConsent

First Party (hello.pricelabs.co)

Stores the user's cookie consent state for the current domain.

1 year

CookieConsent

First Party (pricelabs.co)

Stores the user's cookie consent state for the current domain.

1 year

CookieConsent

First Party (superset.pricelabs.co)

Stores the user's cookie consent state for the current domain.

1 year

cookietest

First Party (hello.pricelabs.co)

Determines if the visitor has accepted the cookie consent box.

Session

cookieyes-consent

First Party (hello.pricelabs.co)

Determines whether the user has accepted the cookie consent box.

1 year

crmcsr

Third Party (crm.zoho.com)

Ensures visitor browsing security by preventing CSRF attacks.

Session

datadome

Third Party (taboola.com)

Used in context with the website's BotManager to detect/categorize bots.

1 year

li_gc

Third Party (linkedin.com)

Unclassified

180 days

rc::a

Third Party (gstatic.com)

Unclassified

Persistent

rc::b

Third Party (gstatic.com)

Distinguishes between humans and bots.

Session

rc::c

Third Party (gstatic.com)

Unclassified

Session

rc::f

Third Party (gstatic.com)

Distinguishes between humans and bots.

Persistent

SESS#

First Party (superset.pricelabs.co)

Preserves user state across page requests.

Session

test_cookie

Third Party (doubleclick.net)

Unclassified

1 day

test_rudder_cookie

First Party (pricelabs.co)

Determines whether the browser accepts cookies.

1 year

lidc

Third Party (linkedin.com)

Unclassified

1 day

LS_CSRF_TOKEN

Third Party (salesiq.zohopublic.com)

Identifies the visitor across devices/visits to optimize the chat-box.

Session

_clck

First Party (hello.pricelabs.co)

Collects data on user navigation/behavior for statistical reports and heatmaps.

Session

_clck

First Party (pricelabs.co)

Collects data on user navigation/behavior for statistical reports and heatmaps.

1 year

_clsk

First Party (hello.pricelabs.co)

Registers statistical data on user behavior for internal analytics.

Session

_clsk

First Party (pricelabs.co)

Registers statistical data on user behavior for internal analytics.

1 day

_cltk

Third Party (scripts.clarity.ms)

Registers statistical data on user behavior for internal analytics.

Session

ga#

First Party (pricelabs.co)

Sends data to Google Analytics about visitor device/behavior; tracks across devices.

2 years

_gd#

First Party (pricelabs.co)

Unclassified

Session

personalization_id

Third Party (twitter.com)

Set by Twitter; allows visitors to share content to their Twitter profile.

400 days

rl_anonymous_id

First Party (pricelabs.co)

Registers a unique visitor ID so the website recognizes the visitor on re-entry.

1 year

rl_session

First Party (pricelabs.co)

Sets a unique session ID; used for visitor-behavior statistics.

1 year

siqlsdb

Third Party (salesiq.zohopublic.com)

Sets a unique session ID; used for visitor-behavior statistics.

Persistent

taboola global:last-external-referrer

Third Party (taboola.com)

Detects how the user reached the website by registering their last URL address.

Persistent

traffic_source

First Party (hello.pricelabs.co)

Identifies how the visitor accessed the website; used for statistics.

Session

utsdb

Third Party (salesiq.zohopublic.com)

Registers data on visitor behavior for internal analysis and optimization.

Session

webformvisitor_#

Third Party (crm.zohopublic.com)

Registers data on visitor behavior for internal analysis and optimization.

Session

__Secure-ROLLOUT_TOKEN

Third Party (youtube.com)

Unclassified

180 days

__Secure-YEC

Third Party (youtube.com)

Stores the user's video player preferences for embedded YouTube video.

Session

__Secure-YNID

Third Party (youtube.com)

Unclassified

180 days

tld

First Party (pricelabs.co)

Tracks visitors across multiple websites to present relevant advertisement.

Session

_gcl_ls

Third Party (googletagmanager.com)

Tracks conversion rate between user and ad banners to optimize ad relevance.

Persistent

_gd_session

First Party (hello.pricelabs.co)

Collects visit data (visits, time, pages) to display targeted ads.

1 day

_gd_svisitor

First Party (hello.pricelabs.co)

Collects visit data (visits, time, pages) to display targeted ads.

2 years

_gd_visitor

First Party (hello.pricelabs.co)

Collects visit data (visits, time, pages) to display targeted ads.

2 years

_gd_visitor

First Party (pricelabs.co)

Collects visit data (visits, time, pages) to display targeted ads.

Session

_rdt_uuid

First Party (hello.pricelabs.co)

Tracks visitors across multiple websites to present relevant advertisement.

Session

_rdt_uuid

First Party (pricelabs.co)

Tracks visitors across multiple websites to present relevant advertisement.

3 months

_uetsid_exp

Third Party (bing.com)

Contains the expiry date for the cookie with corresponding name.

Persistent

_uetvid

Third Party (bing.com)

Tracks visitors across multiple websites to present relevant advertisement.

Persistent

_uetvid

First Party (hello.pricelabs.co)

Tracks visitors across multiple websites to present relevant advertisement.

Session

_uetvid

First Party (pricelabs.co)

Tracks visitors across multiple websites to present relevant advertisement.

1 year

_uetvid_exp

Third Party (bing.com)

Contains the expiry date for the cookie with corresponding name.

Persistent

1/i/adsct

Third Party (t.co)

Collects data on user behavior/interaction to optimize ads on the website.

Session

1/i/adsct

Third Party (twitter.com)

Collects data on user behavior/interaction to optimize ads on the website.

Session

6suuid

Third Party (6sc.co)

Registers behavior and campaign interaction for ad optimization and retargeting.

400 days

eng_mt

Third Party (taboola.com)

Tracks conversion rate between user and ad banners to optimize ad relevance.

Persistent

guest_id

Third Party (twitter.com)

Collects visit data (visits, time, pages) to personalize the Twitter service.

400 days

guest_id_ads

Third Party (twitter.com)

Collects user behavior data across websites to optimize ad relevance.

400 days

guest_id_marketing

Third Party (twitter.com)

Collects user behavior data across websites to optimize ad relevance.

400 days

LAST_RESULT_ENTRY_KEY

Third Party (youtube.com)

Tracks user interaction with embedded content.

Session

lastExternalReferrer

Third Party (connect.facebook.net)

Detects how the user reached the website by registering their last URL.

Persistent

lastExternalReferrerTime

Third Party (connect.facebook.net)

Detects how the user reached the website by registering their last URL.

Persistent

log/error

Third Party (connect.facebook.net)

Used to detect and log potential tracking errors.

Session

LogsDatabaseV2:V#

LogsRequestsStore

Third Party (youtube.com)

Tracks user interaction with embedded content.

Persistent

muc_ads

Third Party (t.co)

Collects user behavior data to optimize the website and ads.

400 days

MUID

Third Party (bing.com)

Microsoft unique user ID; enables tracking by syncing across Microsoft domains.

1 year

NID

Third Party (google.com)

Registers a unique device ID used for targeted ads.

6 months

pagead/1p-user-list/#

Third Party (google.com)

Tracks interest in products/events across websites for advertising measurement.

Session

rl_group_id

First Party (pricelabs.co)

Collects behavior/interaction data to optimize the website and ads.

1 year

rl_group_trait

First Party (pricelabs.co)

Collects behavior/interaction data to optimize the website and ads.

1 year

rl_page_init_referrer

First Party (pricelabs.co)

Registers how the user reached the website to enable referral commission payouts.

1 year

rl_trait

First Party (pricelabs.co)

Collects behavior/interaction data to optimize the website and ads.

1 year

rl_user_id

First Party (pricelabs.co)

Sets a unique visitor ID for third-party advertisers to target via real-time bidding.

1 year

rp.gif

Third Party (alb.reddit.com)

Necessary for the implementation of Reddit's share-button function.

Session

ServiceWorkerLogsDatabase#SWHealthLog

Third Party (youtube.com)

Necessary for implementation/functionality of YouTube video-content.

Persistent

t_gid

Third Party (taboola.com)

Assigns a visitor ID when visitor interacts with ads/content to target similar ads.

1 year

t_pt_gid

Third Party (taboola.com)

Collects info on user preferences/interaction with web-campaign content.

1 year

taboola global:user-id

Third Party (taboola.com)

Sets a unique visitor ID for third-party advertisers to target via real-time bidding.

Persistent

taboola_session_id

Third Party (taboola.com)

Collects visitor info into an ID string for targeting groups/third-party ad exchanges.

Session

TESTCOOKIESENABLED

Third Party (youtube.com)

Tracks user interaction with embedded content.

1 day

uesign

Third Party (salesiq.zohopublic.com)

Sets a unique user ID for relevant chat offers.

30 days

v1/beacon/img.gif

Third Party (b.6sc.co)

Account-Based Marketing tracking (IPs, time, page requests) for retargeting.

Session

VISITOR_INFO1_LIVE

Third Party (youtube.com)

Unclassified

180 days

YSC

Third Party (youtube.com)

Unclassified

Session

yt-icons-last-purged

Third Party (youtube.com)

Necessary for implementation/functionality of YouTube video-content.

Persistent

ytidb::LAST_RESULT_ENTRY_KEY

Third Party (youtube.com)

Tracks user interaction with embedded content.

Persistent

YtIdbMeta#databases

Third Party (youtube.com)

Tracks user interaction with embedded content.

Persistent

_twpid

First Party (hello.pricelabs.co)

Unclassified

Session

_twpid

First Party (pricelabs.co)

Unclassified

Session

dashboard__explore_context

First Party (superset.pricelabs.co)

Unclassified

Persistent

ebcfa1e1_utms

First Party (hello.pricelabs.co)

Unclassified

Session

is-api-key-valid

Third Party (cdn.zipy.ai)

Unclassified

Persistent

last_tab_id

First Party (superset.pricelabs.co)

Unclassified

Persistent

last-activity-time

Third Party (cdn.zipy.ai)

Unclassified

Persistent

pack

Third Party (cdn.zipy.ai)

Unclassified

Persistent

redux

First Party (superset.pricelabs.co)

Unclassified

Persistent

rl_auth_token

First Party (pricelabs.co)

Unclassified

Session

rl_page_init_referring_domain

First Party (pricelabs.co)

Unclassified

1 year

rudder_#.#.batchQueue

Third Party (cdn.rudderlabs.com)

Unclassified

Persistent

session-data

Third Party (cdn.zipy.ai)

Unclassified

Persistent

tab_id

First Party (superset.pricelabs.co)

Unclassified

Session

track_uid

First Party (pricelabs.co)

Unclassified

1 year

zalb_#

Third Party (crm.zoho.com)

Unclassified

Session

zalb_#

Third Party (crm.zohopublic.com)

Unclassified

Session

zalb_#

Third Party (salesiq.zohopublic.com)

Unclassified

Session

zenduser-info

Third Party (cdn.zipy.ai)

Unclassified

Persistent

zenduser-info-temp

Third Party (cdn.zipy.ai)

Unclassified

Persistent

zenduser-last-activity-time

Third Party (cdn.zipy.ai)

Unclassified

Persistent

zId

Third Party (cdn.zipy.ai)

Unclassified

Persistent

zsession-blocked-info

Third Party (cdn.zipy.ai)

Unclassified

Persistent

zTId

Third Party (cdn.zipy.ai)

Unclassified

Session

ztotal-data-sent

Third Party (cdn.zipy.ai)

Unclassified

Persistent