PriceLabs for Enterprise
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RevLabs is where revenue managers and operators go for real tactics - pricing strategy, market data, and building teams that scale across hundreds of listings.
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RevLabs Podcast
The Latest From the Studio
EP 114Latest · Oct 9, 2026
How to Talk to Property Owners About Revenue Performance ft. Heather Richer
Your property owner sees fewer bookings than last year. Their neighbor is charging more. They're questioning your pricing strategy. How do you explain what's happening without sounding defensive? In Episode 3 of The Revenue Playbook , host Kyle Driskell is joined by Heather Richer , Founder of Richer Logic, to discuss one of the most challenging parts of revenue management: communicating performance to property owners. They explore how to turn revenue data into conversations owners actually understand, why comparing a property's performance to last year isn't always enough, and how to handle difficult conversations when a property is genuinely underperforming. You'll learn how to: Explain performance when your property is outperforming the market Use relevant competitor benchmarks instead of relying on a neighbor's advertised rates Set realistic owner expectations before problems arise Communicate underperformance honestly, with a clear plan for improvement Handle owner-imposed pricing rules, minimum stays, and property improvement requests Use AI and reporting tools to support clearer, more proactive owner communication The key takeaway? Owners don't necessarily need more reports. They need to understand how their property is performing, why it's performing that way, and what you're doing about it. Whether you manage 100 properties or 1,000, this conversation will help you build owner confidence, navigate difficult performance discussions, and create a more effective relationship between your revenue and owner relations teams. To learn more, visit https://hello.pricelabs.co/enterprise/ Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up
28 min
EP 113Sep 25, 2026
The Revenue Manager’s New Job Description: What the Role Looks Like Now
What does a revenue manager actually need to watch when they’re responsible for hundreds, or thousands, of properties? In this RevLabs Masterclass, Kyle Driskell is joined by Valerie Clagett , Senior Director of Revenue at AwayDay, and Jennifer Talbert , Chief Revenue Officer at Avari, to unpack how the revenue manager’s role is changing. They get into how experienced revenue teams identify problems before they become urgent, understand different booking windows across a portfolio, use AI without removing human judgment, and know when to step in and adjust their pricing strategy. You’ll learn how to: Spot “yellow flags” before they become revenue problems Use pickup, pacing, and market performance to decide where to focus Understand booking windows across different property types and seasons Use AI to surface opportunities without handing over the strategy Work across operations, marketing, channels, and owner relations to improve performance Whether you manage 100 listings or 1,000, this conversation will help you spend less time reacting to every property and more time identifying what actually needs your attention. To learn more, visit https://hello.pricelabs.co/enterprise/ Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up
63 min
EP 112Sep 18, 2026
The Business of Luxury Vacation Rentals: Service, Trust & Scaling ft. Rachel Alday
What actually makes a vacation rental luxury? For Rachel Alday, Co-Founder of Abode Luxury Rentals , it isn't simply the price of the home, the view, or the amenities. It's the level of care surrounding the entire experience. In this episode of RevLabs, Rachel joins Kyle Driskell to share how she and her husband Rob grew Abode from a business run around their kitchen table into a luxury vacation rental company managing around 200 properties across 3 cities. They get into what that growth has taught Rachel about hospitality, leadership, company culture, owner relationships, and revenue management, including why the moments when something goes wrong can become some of the best opportunities to build trust. They also discuss: What separates true luxury hospitality from simply managing an expensive property Why Abode creates a unique story, or “Abode Lore”, around every home How company culture became critical as the business scaled How to turn guest and owner problems into opportunities to build stronger relationships Why revenue conversations can be particularly difficult with luxury homeowners Whether you manage 100 or 1000 listings, you’ll walk away with a sharper understanding of what it takes to scale without losing the service, trust, and relationships that make a hospitality business stand out. To learn more, visit https://hello.pricelabs.co/enterprise/ Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up
53 min
EP 111Sep 11, 2026
Revenue Management Across Markets, Channels, and Property Types ft. Giovanna Conte
The same pricing strategy won’t work for every property, market, or booking channel. In this episode of RevLabs Insider, Kyle Driskell sits down with Giovanna Conte , Solutions Consultant at PriceLabs to unpack what changes when you manage revenue across different European markets, channels, and property types. They get into how Booking.com guests behave differently, why hotels and short-term rentals need different approaches to inventory and occupancy, and why operators need to look beyond location when segmenting their portfolios. They discuss: → Booking.com vs Airbnb booking behavior → Promotions, discounts, and price sensitivity on Booking.com → Revenue management for hotels vs single-unit STRs → How to segment portfolio data more effectively → Why booking pickup is one metric worth watching The big takeaway? Don’t treat everything the same. Your market is changing, your guests are changing, and your revenue strategy needs to move with them. To learn more, visit https://hello.pricelabs.co/enterprise/ Join RevLabs Newsletter and get curated insights from Kyle, featuring the best podcast conversations, market trends, upcoming live sessions, and practical trainings to help you grow as a revenue manager: https://survey.zohopublic.com/zs/NaBB1d Thinking of giving it a try? Sign up for a free 30-day trial period at https://pricelabs.co/users/sign_up
23 min
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