Vacation Rental Automation | Arte Natur Success Story

Customer type: Property Manager

Property type: Short-Term Rental

Region: Europe

Products: Dynamic Pricing, Market Dashboards

Number of listings: 6-25

PMS: Avaibook

Arte Natur is a Gran Canaria based vacation rental business shaped by family values, local heritage, and a clear commitment to long term sustainability. From the very beginning, the company has focused on creating authentic guest experiences rooted in place. Today, however, that same philosophy is supported by vacation rental automation, which allows Arte Natur to manage a growing and diverse portfolio efficiently and confidently. By combining dynamic pricing with PriceLabs and operational management through Avaibook, the business has reduced manual work while continuing to prioritise quality and consistency.

Over time, what started as a personal restoration project has transformed into a professionally managed operation that adapts to market changes without losing its identity.

The origins of Arte Natur

More than 30 years ago, the story of Arte Natur began in the mountainous village of Artenara, located in the interior of Gran Canaria. Initially, the project centred on rehabilitating a rural house that once belonged to the family.

“We started by rehabilitating the rural house of my great grandparents over 30 years ago.”

At that stage, the goal was preservation rather than commercial growth. As a result, traditional architecture, local materials, and respect for the surrounding landscape guided every decision. Although rural tourism on the island was still developing at the time, there was already a strong sense that travellers would eventually seek more authentic and experience led stays.

As interest in the first property increased, expansion followed naturally. Shortly afterwards, two additional rural houses were acquired and restored in the same area. Each property retained the character and atmosphere of the original home. Consequently, these accommodations attracted guests looking for tranquillity, privacy, and a deeper connection to nature and local culture.

Over the years, Arte Natur continued to grow at a measured pace. In addition to its original rural focus, the business gradually added more countryside vacation rentals while maintaining a consistent standard of quality. More recently, however, a significant shift took place.

“A year ago, we added city and beach accommodations in Las Palmas, the capital.”

With this move, Arte Natur entered a new segment of the market. On the one hand, urban and beach stays opened up year round demand. On the other hand, they introduced faster booking cycles and stronger competition. Today, the portfolio includes:

• Restored rural houses in the interior of Gran Canaria
• Countryside vacation rentals surrounded by nature
• City and beach accommodations in Las Palmas

As a result, managing this diversity required a more structured and automated approach.

Managing pricing and bookings before automation in vacation rentals

Before adopting PriceLabs and Avaibook, pricing and booking management at Arte Natur was handled entirely manually.

“We did everything based on prices from previous years and by studying the competition.”

In practice, this meant reviewing historical performance and constantly checking competitor listings across multiple platforms. While this approach relied heavily on experience and local market knowledge, it also required significant time and ongoing attention. Moreover, as the portfolio expanded, these manual processes became increasingly difficult to sustain.

Several challenges emerged as a result:

• A large amount of time spent analysing competitors
• Limited ability to react quickly to changes in demand
• Inconsistent rate optimisation across seasons
• Increased complexity as more properties were added

“It took us a lot of time, and we did not always optimise our rates.”

Eventually, when Arte Natur expanded into Las Palmas, these limitations became even more apparent. At that point, manual workflows could no longer support the pace or scale of the business.

Choosing tools to support vacation rental automation

For Arte Natur, the move towards automation began with the decision to adopt PriceLabs, particularly because of its integration with Avaibook.

“I do not remember exactly how I discovered PriceLabs, but once I knew it was integrated with Avaibook, I did not hesitate to use it.”

By connecting pricing intelligence directly with the property management system, Arte Natur was able to remove friction from day to day operations. As a result, automated price updates replaced manual adjustments, reducing errors and saving valuable time.

Importantly, the onboarding experience reinforced this decision.

“The integration was very simple. The PriceLabs team is always attentive and they have excellent customer support.”

Thanks to clear setup guidance and responsive assistance, the transition away from manual processes felt both manageable and reassuring. Consequently, the team was able to embrace vacation rental automation with confidence.

The role of PriceLabs in Arte Natur’s automation strategy

Over time, PriceLabs became a central part of Arte Natur’s pricing and revenue approach.

“What helps me the most is that there is always someone willing to help at any time, and that it has many automations.”

Rather than reacting to market changes manually, pricing decisions are now guided by real market data. In particular, demand trends, seasonality, and local competition are continuously analysed to recommend optimal rates. As a result, pricing adjustments are both timely and data driven.

This approach has delivered several clear benefits:

• Automated pricing aligned with real market conditions
• Reduced manual workload and meaningful time savings
• Less emotional decision making
• Greater confidence in pricing decisions

Notably, this level of automation has been especially valuable for the vacation rental building in Las Palmas, where demand patterns can change quickly and unpredictably.

Avaibook as the operational backbone of automation

While PriceLabs focuses on pricing strategy, Avaibook supports Arte Natur’s operational efficiency across all booking channels.

“The best thing about Avaibook is that everything is automated, and as soon as a booking comes in, the calendar is synchronised with the other portals.”

As a result, availability and reservations remain aligned in real time. This reduces operational risk and, at the same time, allows the team to focus on higher value activities.

Key operational advantages include:

• Automatic calendar synchronisation
• Reduced risk of double bookings
• Centralised booking and channel management
• Fewer manual interventions

Together, PriceLabs and Avaibook form a connected ecosystem that enables end to end vacation rental automation.

Starting vacation rental automation from day one in Las Palmas

When Arte Natur launched the vacation rental building in Las Palmas, automation was implemented from the very beginning.

“We use PriceLabs for the management of the vacation rental building in the capital, and we have practically used the tool since we started managing it.”

Because dynamic pricing and automation were already in place, there was no traditional before and after comparison. Instead, the focus was on entering the market with the right foundations.

This approach delivered immediate advantages:

• Prices aligned with real market demand from launch
• Competitive positioning in a busy urban market
• Decisions based on data rather than assumptions

Consequently, Arte Natur avoided many of the common pricing mistakes that often occur during early expansion.

Learning to trust automation and market data

One of the most important lessons from Arte Natur’s experience has been knowing when to step back.

“Let the tool work. Sometimes we think we know more than it does by setting fixed or minimum prices.”

Initially, manual overrides felt reassuring. However, over time, results showed that these adjustments rarely improved performance.

“When we made those manual adjustments, they rarely worked.”

By contrast, allowing automation and market data to guide decisions led to more consistent and reliable outcomes.

Advice for hosts considering vacation rental automation

Based on its journey, Arte Natur shares several practical recommendations for other hosts and property managers.

• First, trust data over assumptions
• Second, avoid excessive manual overrides
• Third, use automation to save time and reduce stress
• Finally, combine pricing tools with a reliable PMS

When used as intended, automation becomes a powerful support rather than a loss of control.

Building a scalable future with Arte Natur

From restoring a single family home to managing a multi location island portfolio, Arte Natur’s evolution demonstrates how tradition and technology can work together effectively. Thanks to PriceLabs and Avaibook, the business has been able to grow without increasing operational complexity.

Today, Arte Natur benefits from:

• Automated pricing and booking workflows
• Reduced operational workload
• Greater confidence in daily decision making
• More time to focus on guest experience

Looking ahead, vacation rental automation remains a core pillar of Arte Natur’s strategy, supporting sustainable growth across Gran Canaria.

Why PriceLabs and Avaibook support growing vacation rental businesses

Ultimately, this customer success story highlights the impact of combining pricing intelligence with operational automation. On one side, PriceLabs delivers market driven pricing insights. On the other, Avaibook ensures smooth execution across channels.

Together, these tools help businesses like Arte Natur:

• Respond quickly to changing market conditions
• Manage diverse property types efficiently
• Focus on hospitality rather than manual tasks

“PriceLabs is based on the market, and when we trust it, it works better than manual adjustments.”

For Arte Natur, automation has strengthened decision making rather than replacing it. As a result, the business has built a more resilient, confident, and scalable operation within Gran Canaria’s competitive vacation rental market.

Discover how PriceLabs and Avaibook help vacation rental managers boost occupancy, increase revenue, and simplify daily operations — explore the full PriceLabs and Avaibook integration story here and more customer success stories.