How Nido Sky Outperformed the Market with PriceLabs While Boosting Efficiency

Customer type: Hotel Owner

Region: South America

Products: Dynamic Pricing

Number of units: 10-50

PMS: Cloudbeds

Executive Summary

Hotel Nido Sky, an 18-unit aparthotel in Medellín, Colombia, transformed its revenue management strategy with PriceLabs. Due to increased competition, Nido Sky experienced revenue decline, but owner Justin Winfield leveraged PriceLabs and optimized OTA listings to stabilize earnings. With PriceLabs’ dynamic pricing features, Nido Sky streamlined operations, aligned pricing with demand and outperformed its competitors.

About Hotel Nido Sky

Hotel Nido Sky blends the best of apartment living and hotel services, offering features like private elevators, rooftop terraces, and luxury apartments tailored for longer stays. Its unique concept caters to high-end travelers, including entrepreneurs, digital nomads, and professionals.

“Our model combines the flexibility of apartments with the reliability of hotels, giving our guests a truly unique experience.”

– Justin Winfield, Owner, Hotel Nido Sky

Challenges Before PriceLabs

Justin manually managed Nido Sky’s pricing, adjusting rates up to three times daily. This labor-intensive process became unsustainable as Medellín saw a sharp increase in hotel supply, leading to a concerning revenue decline in early 2024.

“Managing rates manually was incredibly time-consuming. I was constantly checking occupancy levels and adjusting prices across multiple channels.”

– Justin Winfield

PriceLabs as a Solution

In April 2024, Justin adopted PriceLabs to streamline pricing and address revenue challenges.

Key features that made a difference:

• Portfolio Occupancy-Based Adjustments: Automated premiums and discounts to balance pricing across booking windows and occupancy levels.

• Multi-Unit Mapping: Simplified rate management by grouping and mapping similar units, saving hours of manual effort.
• Event-Based Pricing Adjustments: Automatically adjusted rates for high-demand dates by detecting local events, including mid-sized concerts and gatherings.
• Market Insights: PriceLabs delivered up-to-date data on both hotels and short-term rentals, enabling Justin to refine his pricing strategy.

Implementation and Results

After implementing PriceLabs and optimizing OTA listings, Nido Sky saw marked improvements:

• Revenue Stabilization: The hotel’s previous decline leveled off, enabling it to outperform local competitors.
• Operational Efficiency: Automation reduced manual workload, saving hours of valuable time and allowing Justin to focus on guest satisfaction.
• Increased Visibility: Optimized listings attracted new guests while retaining existing ones.

“PriceLabs has become indispensable to our operations. It helped us automate rate updates and respond effectively to market demand.”

– Justin Winfield

Advice for Other Hotel Owners

Justin’s success highlights these key strategies:

• Let Occupancy Lead Pricing: Automate and align pricing with occupancy trends for sustainable growth.
• Leverage Technology: Use tools like PriceLabs and OTA optimizations to stay competitive.
• Adapt to Market Trends: Embrace flexible models like apartment-style hotels to attract diverse guest segments.

He believes apartment-style hotels represent the future of the hospitality industry, offering flexibility, efficiency, and a guest experience tailored to modern travelers.

“Apartment-style hotels bridge the gap between traditional hotels and short-term rentals, giving guests the space and amenities they value while keeping operations efficient through technology.”

– Justin Winfield

Conclusion

By adopting PriceLabs, Nido Sky successfully navigated Medellín’s competitive hospitality market and improved its operational efficiency.

“PriceLabs gave us the tools to compete and succeed in a growing market while ensuring an exceptional guest experience.”

– Justin Winfield