Updated : Oct 2, 2025
Customer type: Property Manager
Property type: Short-Term Rental
Region: Europe
Products: Dynamic Pricing, Market Dashboard
Number of listings: 100+
PMS: Rentl.io
Mostar Property Management (also known as Hit Booker) successfully scaled their operations across the Western Balkans by switching from manual processes to an automated short-term rental operation powered by PriceLabs and Rentlio. This shift helped them boost revenue, minimize errors, and streamline operations—resulting in over 100% year-over-year growth.
About Mostar Property Management
Founded in 2016 in the heart of Mostar, Bosnia and Herzegovina, Mostar Property Management was created to help homeowners generate income from short-term rentals while providing exceptional guest experiences. What started as a local initiative is now a regional leader operating under two brands — Mostar Property Management and Hit Booker — managing over 350 vacation rental units across Bosnia, Montenegro, and Serbia.
Their portfolio spans everything from sleek city apartments to scenic countryside villas, all held to the highest quality standards. As they expand further across the Western Balkans, their mission remains rooted in professionalism, innovation, and results-driven service.
The Challenge: From Manual Work to an Automated Short-Term Rental Operation
In the early days, pricing and booking tasks were handled manually using spreadsheets and direct communication. While manageable with a small portfolio, this approach quickly became unsustainable.
Manual operations led to:
- Time-consuming workflows
- Risk of overbookings
- Missed opportunities for optimized pricing
To scale efficiently, Mostar Property Management needed to shift from manual processes to an automated short-term rental operation that could grow with their portfolio.
The Solution: Building an Automated Short-Term Rental Operation with Rentlio and PriceLabs
While exploring tools to modernize their operations, the team chose Rentlio for property and channel management, and PriceLabs for dynamic pricing for vacation rentals. The integration between the two platforms enabled seamless automation of pricing, calendar synchronization, and operational workflows.
“If you want to scale and remain competitive, these tools are essential. Rentlio and PriceLabs have enabled us to reduce manual work, boost revenue, and support our growing portfolio.”
The seamless integration between PriceLabs and Rentlio enabled real-time syncing of pricing and availability—saving the Mostar team hours of manual work, reducing errors, and driving higher occupancy and revenue across their growing portfolio.
Results: Revenue Growth and Operational Efficiency
By adopting vacation rental revenue management tools, the company experienced major improvements:
- Year-over-year revenue growth exceeding 100 percent
- Expansion to more than 350 managed units
- Elimination of double bookings
- Significant reduction in manual tasks
- Smarter, data-driven pricing strategies
“PriceLabs helps us react quickly to market trends and local events. Rentlio simplifies operations. Together, they’ve helped us scale with confidence.”
Why They Chose PriceLabs
- Real-time pricing based on demand and trends
- Customization options for rules and pricing strategies
- Performance metrics and data-driven insights
“PriceLabs is not just a tool — it’s an essential part of our business strategy. We recommend it to any serious property manager.”
Why They Use Rentlio
- Reliable and efficient channel management
- Easy-to-use interface with responsive support
- Centralized platform for bookings and guest communication
“Rentlio works smoothly for our daily operations, and we’re excited to see how it continues to grow for larger property managers.”
Advice: Why Every PM Needs an Automated Short-Term Rental Operation
“Relying on manual work limits your growth. Embracing automation, integrations, and smart tools like PriceLabs and Rentlio is essential to increasing revenue, optimizing occupancy, and scaling professionally.”
Investing early in an automated short-term rental operation is key to growing sustainably in today’s fast-paced market.
This PriceLabs and Rentlio case study highlights how short-term rental operators can drive scalable growth through smart automation and seamless integration. For property managers looking to boost efficiency, eliminate manual work, and optimize performance, tools like PriceLabs and Rentlio are no longer optional — they’re essential.
Scaling isn’t just about adding listings — it’s about making better decisions, faster.
Ready to move from manual work to an automated short-term rental operation?
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