Updated : Oct 2, 2025
Customer type: Property Manager
Property type: Short-Term Rental
Region: Europe
Products: Dynamic Pricing, Market Dashboard
Number of listings: 6-25
PMS: Apaleo
PriceLabs and Apaleo for serviced apartments have played a crucial role in helping Global Living scale its operations. By choosing this tech stack from day one, they’ve been able to grow quickly across Germany.
Headquartered in Berlin, the company has expanded across multiple cities, offering fully digital, design-led serviced apartments throughout Germany.
Their ability to grow efficiently while maximising revenue is largely thanks to this tech stack — as shared by Tessa Schwarzhappel, Project Manager at Global Living.
Building a Scalable Model for Serviced Apartments
Global Living began with a simple idea: create the kind of accommodation the founders were always searching for themselves — flexible, stylish, and affordable. What started as one apartment in Berlin has grown into a thriving business with locations in Munich, Augsburg, Dresden, and Jena, with new openings in Kempten and Chemnitz later this year.
“We were just three people from finance backgrounds who believed there was a better way to travel…
We couldn’t find what we were looking for — so we built it ourselves.””
Each Global Living property is designed for seamless guest experiences, featuring self-check-in, keyless entry, and no front desk — ideal for families and group travellers.
Moving Beyond Manual Operations
From the outset, the team knew manual systems wouldn’t support their plans for growth. They started with PriceLabs to handle dynamic pricing, but quickly outgrew their original PMS.
“We couldn’t automate key processes like invoice generation or conditional check-in triggers — and that created a lot of manual admin.”
Seamless Integration: How PriceLabs and Apaleo for Serviced Apartments Enabled Global Growth
After researching multiple tools, the team selected PriceLabs and Apaleo for serviced apartments. The key decision factors? Automation, scalability, and ease of integration.
“The setup between PriceLabs and Apaleo was incredibly straightforward — we handled it ourselves… That gave us immediate confidence that these tools could grow with us.”
PriceLabs: Automating Revenue Optimisation
PriceLabs has played a central role in Global Living‘s ability to price strategically and remain competitive in fast-changing markets.
“Dynamic pricing directly impacts our revenue… It lets us respond to demand trends, seasonality, and booking patterns without constant manual updates.”
She also values how easy it is to fine-tune rules within the platform.
“As long as your base price is well set, PriceLabs does the rest. It’s intuitive and powerful.”
Apaleo: Streamlining Daily Operations
Switching to Apaleo for serviced apartments brought immediate improvements to Global Living‘s daily workflows.
“With Apaleo, we finally got the automation we needed… From syncing guest data and sending invoices to automating check-ins and guest communication — it’s all managed in one place.”
They’ve also used Apaleo’s integrations to connect to cleaning tools, messaging platforms, and AI-based solutions — drastically reducing time spent on repetitive tasks.
Results: Smoother Operations, More Time to Focus on Growth
While PriceLabs has been part of the business from day one, the impact on operational efficiency since adopting Apaleo has been especially transformative.
“Before, we were chasing guests for registration forms and manually generating invoices. Now, everything runs in the background — and we can focus on improving the guest experience and expanding into new markets.”
Advice for Fellow Property Managers
Tessa shares two valuable tips:
“Set your base price thoughtfully. Everything builds from there.”
“Take the time to explore every feature. There’s a lot more automation available than you might realise at first.”
Final Thoughts
Whether you’re managing one building or scaling across multiple cities, choosing PriceLabs and Apaleo for serviced apartments can unlock the automation and revenue optimisation needed to grow sustainably.
“It’s the kind of setup that allows us to grow confidently, knowing the systems behind the scenes are built for it.”
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